Shipping policy

Production Time vs. Shipping Time

Please remember: We are not Amazon. Every piece at East to West Metal Works is handcrafted to order just for you.

• Production Time: 7 Business Days. (This is the time it takes us to cut, powder coat, and finish your piece).
• Shipping Time: Calculated at checkout based on your location (usually 3-7 days via Canada Post or UPS).

Where We Ship We ship worldwide from Fort McMurray, Alberta. Whether you are in Canada, the USA, Australia, or the UK, we can get metal art to your door.

Packaging Your art is packed securely to prevent bending or scratching. If your item arrives damaged, please contact us immediately with photos so we can make it right.

Local Pickup Live in Fort McMurray? Save on shipping! Select "Local Pickup" at checkout, and we will email you when your order is ready.